Frequently Asked Questions

General

i-invest is Nigeria’s foremost digital platform for Treasury Bills, and now the preferred financial services marketplace in Africa that gives you access to financial products from various financial service providers within a safe & secure platform.

No paperwork, no bank queues, no broker required.

It provides access to an array of investment products that enable investors match products to their investment needs.

Web, Android and iOS

  • i-invest gives you access to investment opportunities from various financial service providers within one safe & secure platform.
  • Simply put, i-invest enables you to grow the money that you have worked hard for, by making the money work for you.
  • Enjoy real-time access to an array of products like Treasury bills, Fixed deposit notes, Commercial papers, Eurobonds, Equities, and more, conveniently from anywhere in the world.
  • It is easy, you incur no additional charges, and it saves you time. It does not matter who you bank with, you can access our offerings.
  • No paperwork, no bank queues, no broker required.

Registration is easy, just have your BVN at hand, a valid phone number, smartphone and you are ready to go. You will also need to upload your KYC documents after you have registered the documents needed include:

  1. Passport photograph
  2. Government issued ID card – International passport bio data page, Driver’s license, Voter’s card or National ID card (All documents must be permanent and valid)
  3. Evidence of address – Recent utility bill (electricity, water, waste), Permanent Driver’s license, Permanent Voters card, Bank account statement, Tenancy agreement or Land use charge (All documents must bear your address)

Less than five minutes.

  1. Government issued ID card – International passport bio data page, Driver’s license, Voters card or National ID card (All documents must be permanent and within validity date)
  2. Proof of residence – Recent utility bill (electricity, water, waste), Permanent Driver’s license, Permanent Voters card, Bank account statement, Signed Tenancy agreement or Land use charge (All documents must bear your address) and must be less than 6 months old.

Just take a picture of them with your smartphone and upload

Your registered address must match with the documents you uploaded

You can fund your Naira wallet account via the following means:

  • With your debit card on the I-Invest app
  • Pay at bank via EBills payment channel – Walk into any bank branch, request for an EBills payment, input your I-invest unique ID, make payment and your account will be funded real time
  • Via direct transfer into the I-Invest Mobile App account 0066500408 with Sterling Bank and your account will be funded same day

Select from the list of available products, enter amount you wish to invest, confirm transaction and make payment. Yes, it is that simple!

Yes, you can, but after a minimum holding period of 30 days. This may vary depending on the specific product.

Provide your bank account details, enter the amount you wish to withdraw, supply the secret answer to your secret question when required and confirm the transaction. Your KYC documents must be updated and successfully verified before you can make a withdrawal.

You can transfer from your wallet to the wallet of other family and friends on i-invest.  However, you can only send money to a bank account linked to your BVN.

The i-invest App installed on your phone is secure so your money will be safe, but you should take these steps as soon as possible:

  • Install the i-invest app on another device and log in.
  • Click Settings then Change My Password.
  • Review your transaction history and ensure nothing is amiss.
  • Notify us at enquiries@i-investng.com if you notice any issues or if you notice any unusual activity on your account..

Registration

Registration is easy, just have your BVN at hand, a valid phone number, smartphone and you are ready to go. You will also need to upload your KYC documents after you have registered the documents needed include:

  1. Passport photograph
  2. Government issued ID card – International passport bio data page, Driver’s license, Voter’s card or National ID card (All documents must be permanent and valid)
  3. Evidence of address – Recent utility bill (electricity, water, waste), Permanent Driver’s license, Permanent Voters card, Bank account statement, Tenancy agreement or Land use charge (All documents must bear your address)

Your laptop or smartphone, BVN, a valid email address and your phone number.

  1. Government issued ID card – International passport bio data page, Driver’s license, Voters card or National ID card (All documents must be permanent and within validity date)
  2. Proof of residence – Recent utility bill (electricity, water, waste), Permanent Driver’s license, Permanent Voters card, Bank account statement, Signed Tenancy agreement or Land use charge (All documents must bear your address) and must be less than 6 months old.

You will be required to provide a recent utility bill, Passport Photograph or a picture of you and any valid means of identification. Pictures of these documents can be taken with a reduced resolution and uploaded on the app using your smart phone.

Just take a picture of them with your smartphone and upload

Please use a stronger network connection and ensure to reduce the size of your KYC documents to 100kb and below to aid swift upload of documents.

A new account is opened for you for trading equities on the i-invest App. However, should you wish to link this account to an existing CHN, kindly send us an email on enquiries@i-investng.com.

Creation of your account takes about 72 hours. You will get an email notification on your registered email on the App once your trading account is active.

Treasury Bills

Treasury Bills (T-Bills) are short-term debt instruments issued by the Federal Government of any country through its Central Bank to raise short term funds from the general public (private individuals, institutional investors, non-governmental organisations, religious bodies etc.) for the purpose of financing government budget deficit. In Nigeria, T-Bills are issued by the Central Bank of Nigeria (CBN) and it is guaranteed and backed with the full faith of the Federal Government of Nigeria. T-bills are issued at an interest rate often referred to as discount rate.

You can only terminate your T-bill investments after a holding period of 30 days. i.e. Your investment can only be terminated 30 days after the date of purchase.

Yes, you will be charged 30% of the interest accrued. Please note that your investment amount will not be charged.

For example, if a T-bill promises a 10.0% rate per annum and an investor wants to put in N100,000, the investor pays only N90,000 from the day of investment but gets back N100,000 at maturity. The maturity value (N100,000) is referred to as face value while the initial investment (N90,000) is discount value

Treasury bills in Nigeria are guaranteed by the full faith of the Federal Government; hence there is no default, in the event that the government cannot pay, the CBN can print money to settle all investors. Treasury bills are fixed income investments and income from T-Bills are tax free.

Yes, you can sell T- Bills before maturity. However, the price at which you sell depends on the prevailing interest rate. For instance, a N100,000 Face Value (FV) T-Bills maybe selling for less or more depending on the prevailing interest rate as at the time of the sale as yield expectation influences interest rates. If your FV is trading at a higher price, it means you can sell your T-Bills at a profit as such your N100,000 can sell for N101,000 or more. If your FV is trading at a lower price, it means you can sell your T-Bills at a loss as such your N100,000 can sell for N99,000 or less.

Minimum investment is N10,000 (Ten thousand naira only).

Eurobonds

A Eurobond is a fixed-income debt instrument (security) denominated in a different currency than the local one of the country where the bond’s been issued. Hence, it is a unique type of bond.

No, you cannot use your naira wallet amount to invest in Eurobonds. You will need to fund your wallet with dollars to enable you purchase Eurobonds.

No, Eurobonds instruments are held till maturity. You will not be able to terminate.

Equities

Equities are stocks and shares issued by a company that carries no fixed interest.

Dividends earned from shareholdings are determined by the company and will be paid into your registered bank account.

However, if you have do not receive your dividend, it probably means that your e-dividend mandate form has not been completed. Kindly visit your bank to obtain and submit the relevant e-dividend form.

Download the i-invest app, register and log in. When logged in, fund your wallet using any of the available options and then you can start buying shares available right from the app.

No, you need to upload your KYC document and have them approved before you can make equity purchase.

You can sell your shares anytime on the app. However, you will be required to wait for 3 days before you get value.

You can place an order at any time, but your request will only be processed between 10am and 2:30pm on business days only. i.e. Monday – Friday

A new account is opened for you for trading equities on the i-invest App. However, should you wish to link this account to an existing CHN, kindly send us an email on enquiries@i-investng.com.

A share/stock/equity holding represents ownership of a company, as well as a claim on the company’s assets and earnings. A shareholder of a public company may enjoy dividends from the company’s profits, participates in its share price performance, and has the right to vote at its shareholder meetings.

A stock is a type of security which represents a fractional ownership of a company in proportion to the total number of shares. Investing in stocks allows an investor to participate in the growth of a company.

To “Buy”: Select “Equities” under the Products on the menu. Then all you have to do is find the company you want to invest in, select it, enter the number of share units you want to purchase and complete the transaction.

To “Sell”: Go to “Portfolio” tab on the menu, select equities. Click on the stock you would like to sell, enter the number of units you would like to sell. Then complete the transaction.

Transactions placed for equities on the I-Invest platform, are sent directly to the Nigerian Stock Exchange as an order. Orders are filled based on availability and at the prevailing market price at the time the order is filled. This means that one order could be filled  in multiple lots at different prices.

When you place your order to buy or sell, it is directed immediately to the NSE’s Central Order Book. If there is another order that matches your bid or offer price, the trade will be executed immediately. Otherwise, it will join a queue of unmatched orders which are lined up according to priority. At the end of each trading day, all unmatched orders will lapse. I-Invest will resubmit your unfulfilled order on the next trading day (up until a maximum of 7 days).

However, the following responses are possible from the NSE:

  1. Executed – your trade is filled
  2. Executed – your trade is partially filled
  3. Rejected – your order was rejected by the NSE as it could not be filled, as a match could not be found.
  4. Cancelled
  • Orders can be cancelled by the investor OR
  • In some cases orders may be cancelled in the system without prior request by the user. This is beyond our control as it comes from the NSE. However, you will be sent a notification to let you know your order was cancelled.

Trading hours refer to the period of time a financial market is open each day.

Trading on the NSE Equity Market occurs Monday – Friday between: 10:00am and 02:20pm daily (public holidays excluded).

Orders placed outside of market hours will be taken but will not be filled until a match is found when the NSE opens on the next business day.

Shares listed on I-Invest reflect prices as displayed by the Nigerian Stock Exchange (NSE).

NSE price change rules require a minimum of 100,000 units to trade before the price on the NSE board or on I-Invest would change. See link from the NSE  

Yes, but this is subject to the request for cancellation being received prior to the order being processed by the NSE.

Please note this is a live system, therefore during market hours your order may be matched instantly and in this case it may not be possible to cancel.

The Central Securities Clearing System (CSCS) settles equities transactions electronically in T+3 days. This means credits from “Sell” transactions will not be made to your wallet until T+4.

There is a withholding tax (WHT) of 10% which is applicable to dividend payments in Nigeria. The tax is deducted by the investee company before remittance of dividends to shareholders. This is in line with Section 80 of the Companies Income Tax Act (CITA).

Your bank account is required for e-dividend payments. This account must be linked to your BVN.

Fixed Deposits

A Fixed Deposit (FD) involves depositing a certain amount a fixed period of time and for a fixed rate of interest.

A fixed deposit note is like a savings account, in that they are both low-risk options to grow your money. However, a major difference between the two is the interest rates offered. Fixed deposit accounts generally offer much higher interest rates than savings accounts.

So before you place a large sum of money in a fixed deposit, you should consider if you need these funds in the foreseeable future, and plan your tenures accordingly.

If you are a banked individual, you can certainly invest in Fixed Deposit notes.

Minimum investment is N100,000 (Hundred thousand naira only) on i-invest.

While the minimum tenure of a Fixed Deposit is 30 days, the maximum tenure can go up to 365 days.

In case of unforeseen circumstances, the Fixed Deposit amount can be claimed by the nominee on maturity. This can differ depending on the mode of holding.

Commercial Papers

Commercial Papers (“CPs”) are short-term debt instruments issued by corporates to get funds from the public, issued in the form of promissory notes to fund short-term obligations.

CPs are issued for time periods which match the issuer’s needs, with minimum and maximum tenors of 30 days and 365 days respectively.

While CPs in Nigeria are typically issued by blue-chip corporates with impressive track records of financial performance, this does not eliminate credit risk.

The discount rate on the CP is usually reflective of the credit rating of the issuer, which may be gleaned from the magnitude of the difference between the discount rate on a T-Bill with similar maturity and the CP being issued.

Consequently, CPs offer investors the opportunity to purchase better yielding instruments than available on risk-free instruments if they are willing to take the calculated risk. 

  • Interest earned is tax-exempt
  • Since certificates are issued for CP investments, they can be used as collateral or as evidence of investment for visa application
Interest Rates
Safety & Security

You can transfer from your wallet to the wallet of other family and friends on i-invest.  However, you can only send money to a bank account linked to your BVN.

The i-invest App installed on your phone is secure so your money will be safe, but you should take these steps as soon as possible:

  • Install the i-invest app on another device and log in.
  • Click Settings then Change My Password.
  • Review your transaction history and ensure nothing is amiss.
  • Notify us at enquiries@i-investng.com if you notice any issues or if you notice any unusual activity on your account..

You will need to reset your secret question, please proceed to settings and request for a secret question reset. A mail will be sent to you advising you to log into the App to set a new question.

Mobile App

Web, Android and iOS

  • i-invest gives you access to investment opportunities from various financial service providers within one safe & secure platform.
  • Simply put, i-invest enables you to grow the money that you have worked hard for, by making the money work for you.
  • Enjoy real-time access to an array of products like Treasury bills, Fixed deposit notes, Commercial papers, Eurobonds, Equities, and more, conveniently from anywhere in the world.
  • It is easy, you incur no additional charges, and it saves you time. It does not matter who you bank with, you can access our offerings.
  • No paperwork, no bank queues, no broker required.

Couldn’t find what you were looking for? Send us an email

enquiries@i-investng.com

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